Privacy Policy

1. Introduction

Graphite AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our AI-powered recruiting automation solutions.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number, company name)
• Account credentials and authentication data
• Information about your recruiting workflows and processes
• Integration credentials for third-party ATS platforms (encrypted)
• Communication preferences and correspondence with us

We automatically collect certain information when you use our services:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system)
• Usage patterns and feature interactions

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Build and deploy custom AI solutions for your agency
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

4. Candidate Data Processing

When our AI systems process candidate data on your behalf, we act as a data processor. You remain the data controller for all candidate information. We process candidate data solely to provide our services to you and do not use candidate data for any other purpose. We never sell candidate data to third parties.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• With service providers who assist in our operations (under strict confidentiality agreements)
• To comply with legal obligations or respond to lawful requests
• To protect the rights, privacy, safety, or property of Graphite AI, you, or others
• In connection with a merger, acquisition, or sale of assets (with notice to you)

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Upon termination of services, we will delete or anonymize your data within 90 days unless legally required to retain it.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at caleb@graphitelabs.ai.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including standard contractual clauses approved by relevant authorities.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: caleb@graphitelabs.ai